3/04/2008

Should I Mail This?

Dear cell-phone provider,

It has come to my attention that you really suck. If you feel that this assessment is in error, please address the following questions:

1 . If you can take my credit card information to pay bills over the phone, why can't you take other information over the phone? Why did I have to go to your store to change my address? Because as far as security reasons go, I'd much rather random strangers had my address than my credit card number.

2. How come when you text me my billing information it always comes through but other people's texts can be delayed for days?

3. Why are there certain completely random places where your phones don't work, but other companies' phones do?

4. Why did you change the definition of anytime minutes after I signed up for your plan?

Please remit your answers in the accompanying envelope. If you do not take care of these issues by March 8th, we will have no alternative but to terminate your contract and find a nicer provider.

Sincerely,

Jerseygirl89

15 comments:

LunaNik said...

Dump them, honey.

I've been with my provider for almost 10 years. We have a lovely relationship and I've never had a problem. As a matter of fact, I pay late every month and they always let me break my balance up into two or three payments.

I love them and highly recommend them. (Cingular/At&t) And no, this is not a paid comment! ;)

anglophilefootballfanatic said...

Hee Hee. If it were only that easy, right!

HRH said...

yes and good luck with that...I think we could send a class action letter.

Amanda said...

You have alltel don't you?!

Becky said...

Hey, I'd send it. I am unscrupulous AND irritating, and seriously, so long as you don't expect a reply, do it!

Leslie said...

I think it'd be hilarious if you sent it! It is a justified letter. Each question deserves an answer, although I doubt you get any.

wordvixen said...

*great gnashing of teeth* Sprint eeeeviiiil! Barstuds.

We had Disney Mobile, who was hosted by Sprint. They weren't quite as bad as what you're saying, but lets just say that we could use our DM phones just fine 3 feet away from our apartment. But not in it. Anywhere. Even hanging out a window.

Jess said...

I hear ya, chica. Except that I have a 2 year contract with my providor. *&*#$&$*(#&$(%*%&$#*$.

Thankfully they've been "ok", but still... it's a long term relationship with no jewlery involved. Harrruummmff!

Pendullum said...

AMEN!

lottifish said...

Do it! For all of us who have delayed texts!

Rachel said...

We MUST share the same provider!

Meredith said...

Cell phone providers are awful. I think they know they have us over a box, and can treat us anyway they want to. They are right up there with the cable folks.

Jess said...

I hear ya, chica. Except that I have a 2 year contract with my providor. *&*#$&$*(#&$(%*%&$#*$.

Thankfully they've been "ok", but still... it's a long term relationship with no jewlery involved. Harrruummmff!

wordvixen said...

*great gnashing of teeth* Sprint eeeeviiiil! Barstuds.

We had Disney Mobile, who was hosted by Sprint. They weren't quite as bad as what you're saying, but lets just say that we could use our DM phones just fine 3 feet away from our apartment. But not in it. Anywhere. Even hanging out a window.

anglophilefootballfanatic said...

Hee Hee. If it were only that easy, right!